Bk99 co Terms and Conditions — Full Version in Bengali

1. Introduction & Definitions

These Terms and Conditions ("Terms") bk99 co ("we", "us", "platform") and you ("user", "member") — a legally binding agreement between both parties. bk99 co is an internationally licensed online betting operator providing Sports Betting and related services to users in Bangladesh.

Definitions of key terms used in these Terms:

• "Platform" — The bk99 co website (bk99co.net) and mobile application.
• "Account" — A personal user profile for each registered member.
• "Wallet" — The virtual balance held within your account.
• "Bet" — A wager placed on any event.
• "Odds" — A number indicating the probability of an event's outcome and the potential reward.
• "Bonus" — Additional credits or benefits granted for promotional purposes.

2. Eligibility & Registration

To open an account and use services on bk99 co, the following requirements must be met:

• You must be 18 years of age or older must be.
• In Your Name Only one account can be opened.
• All information provided at the time of registration must be true and accurate must be.
• You must not be a previously banned or suspended account holder.
• You are betting on your own behalf, not for any organisation or third party.

KYC Verification Process

To ensure security, bk99 co conducts identity verification (KYC) for registered members. For large withdrawals or suspicious activity, we may request a copy of your national ID or passport. Withdrawals may be temporarily suspended until KYC is completed.

3. Account Management

You are solely responsible for maintaining the security of your account. Please follow the guidelines below:

• Keep your password strong and never share it with anyone.
• If you notice any suspicious activity on your account, please notify us immediately.
• If you've lost or forgotten your login details, use the password reset option.
• If your account details change (phone number, email), please keep us updated.

4. Betting Rules

The following rules must be followed when placing bets on bk99 co:

Bet Placement Rules

• Once a bet is confirmed, it cannot be cancelled or changed.
• Minimum bet amounts are set individually for each market.
• Maximum bet amounts may vary depending on the event and market.
• Odds in live betting change rapidly; the odds at the time the bet is confirmed are final.

Result Determination

Match results are generally determined based on official scores and announcements from the relevant authorities. If a match is abandoned or postponed, bk99 co reserves the right to make a decision regarding the affected bets at its own discretion — typically, the stake will be refunded.

Odds Errors

If incorrect odds are displayed due to a technical error, bk99 co reserves the right to void the affected bets. In such cases, the original stake will be returned to the Wallet.

5. Payments & Withdrawals

Deposit

Bk99 co currently accepts deposits via Mobile Pay, Nagad, and Rocket. The minimum deposit amount is ৳100. Deposits are generally credited to your Wallet instantly.

• No additional charges apply for deposits.
• Only deposit using your own payment account.
• Funds received from third-party accounts are not accepted and will be returned.

Withdrawal

Account verification must be completed before withdrawing winnings. The minimum withdrawal amount is ৳200. Processing is typically completed within 5 to 15 minutes.

• Withdrawals will only be sent to the mobile banking number registered on the account.
• Daily withdrawal limits are determined by your account tier.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

6. Bonuses & Promotions

Bk99 co offers welcome bonuses, reload bonuses, and cashback promotions from time to time. Each bonus comes with its own terms and conditions.

General Bonus Terms

• Wagering requirements must be met before a bonus can be withdrawn.
• Every bonus offer has an expiry date; the bonus will be forfeited once it expires.
• The same bonus cannot be claimed more than once.
• Bonus funds cannot be used on all bet types — certain markets may be excluded.
• Bk99 co reserves the right to modify or cancel any bonus offer at any time.

7. Responsible Gaming

Bk99 co places responsible betting at the top of its priorities. We believe betting is a form of entertainment and should never become a source of harm for anyone.

• You can set your own deposit and betting limits.
• You can activate a cooling-off period if you need a temporary break.
• You can use the self-exclusion feature to permanently step away from the platform.
• If you need assistance, please reach out to our support team.

For more details, Responsible Gaming page.

8. Prohibited Activities

Engaging in any of the following activities will result in immediate account closure and possible forfeiture of all balances:

• Participating in match fixing or irregular betting patterns.
• Abusing the bonus system or committing fraud through multiple accounts.
• Using funds derived from money laundering or illegal sources.
• Attempting to gain unauthorized access to or modify the platform's software or website.
• Placing bets using automated bots or scripts.
• Placing bets or managing an account on behalf of a third party.

9. Privacy & Data Protection

Your personal information is extremely important to us. bk99 co follows the highest standards of data protection. We handle your information:

• We do not sell or transfer data to any third parties.
• Used solely for the purpose of providing services and verification.
• We do not disclose data except where required by law.

For more details, visit our Privacy Policy please read.

10. Account Closure

You can close your account at any time by contacting our support team. Please withdraw any remaining wallet balance before closing your account.

Bk99 co may suspend or close an account without prior notice in the following circumstances:

• If evidence of a terms and conditions violation is found.
• If fraud or fraudulent activity is suspected.
• By order of a legal authority.
• For accounts that have been inactive for an extended period.

11. Limitation of Liability

Bk99 co is not responsible for the following:

• Bets or opportunities lost due to internet disconnection.
• Losses caused by issues with the user's own device.
• Delays or errors caused by third-party payment services.
• Losses resulting from a user's login credentials being compromised.

12. Changes to Terms and Conditions

Bk99 co reserves the right to modify these terms and conditions at any time. For significant changes, we will send a notification at least 7 days in advance.

Continued use of the platform after changes have taken effect will be considered acceptance of the updated terms and conditions. If you do not agree to the new terms, please request account closure.

If you have any questions about the terms and conditions, please reach out to our Help Centre Contact us or FAQ view.